Buyers Guide for macOS & iOS in the Enterprise

This article is more of a productivity article aimed at getting first time users up and running quickly on their Mac, iPhones or iPads. Anyone looking to buy one of these products or Tech Support teams that help employees with their computers would find this article helpful. The thoughts shared here are personal, readers are welcome to share their own thoughts and experiences.

The article is not a comprehensive guide. Its aim is to give potential users some idea as to how the devices can be used in their work environment. Specifically from an Application perspective.

Macintosh

macFamily


Which one to buy?

This depends on how the device is going to be used. Here are 3 general classifications:

Basic Usage

Basic usage would mean simple day to day tasks. These are the tasks that would qualify for:

  • Checking emails
  • Browsing the web
  • Social Media
  • Listening to Music
  • Watching Movies
  • Composing letters
  • Preparing Presentations & running presentations
  • Note taking

In such a case you may want to consider buying a MacBook or a MacBook Air. If portability is not required then a Mac Mini would also do.

At entry level configurations these devices would do the job very well.

Intermediate Usage

If the tasks being performed are a little more demanding then you may want to consider higher configuration devices. Again in most cases the  MacBook or a MacBook Air would do. If portability is not required then a Mac Mini would also do. In all these cases consider one with slightly higher configuration.

For situations where the compute power is important you may even consider the MacBook Pro. For example, if there are programmers who need to work with a high configuration Mac and they need portability, then you can consider the MacBook Pro.

Pro Usage

This indicates that the tasks being performed are very compute intensive. These are some of the job profiles which may demand compute intensive resources:

  • Programmers
  • Video Editors
  • Audio Editors
  • Post Production Teams
  • Marketing & Creative Teams
  • Scientific Research

For such situations the higher end desktops & MacBook Pros would be required. So the iMac or the highest configuration Mac Mini, or the 15″ MacBook Pro would be best suited for such environments.

In some situations even more powerful computers would be required. The iMac Pro & Mac Pro should then be considered.


Built In Applications that might be useful

Productivity Tools

There are 3 applications which are a part of the suite called iWork that are very useful in organisations.

  • PAGES: Built in word processing application. You can easily created documents, letters, reports and even have them exported in Microsoft Office compatible format.
  • KEYNOTE: Built in presentation applications. Enables you to create powerful presentations from scratch. Like Pages it is possible to create presentations that are compatible with PowerPoint.
  • NUMBERS: Built in spreadsheet application. Enables you to quickly create spreadsheets and export them to Excel if needed.

The other advantage is the fact that these applications are also accessible from the cloud. Tight integration with iCloud means that you can make changes to documents from your Mac, iPhone, iPad, or iCloud.com.

Creative Tools

There are 2 applications which are available for creative purpose. These might be handy for people working in the creative departments.

  • IMOVIE: Quick create movies using videos, audios and photos that you have.
  • GARAGEBAND: A simple Music creation application that comes with a library of different instruments.

Popular Third Party Applications

These are just some of the applications.

Office Suite

Productivity

Cloud

Creative

Security

Communication

Data Backup

Virtualisation (Running Windows or Windows Applications on the Mac)


Some tasks that can be done with built in Applications

  • Scanning Documents using Preview
  • Signing Documents using Preview
  • Record Screen Activity using QuickTime
  • Record a quick movie using QuickTime
  • Automate Tasks & create workflows using Automator
  • Encrypt Data using FileVault
  • Show your iPhone/iPad screen on a projector using QuickTime on Mac
  • Backup data using Time Machine

iPhone/iPad

iosFamily


Which one to buy?

The decision on whether to buy the iPhone &/or the iPad depends a lot on what you intend to use it for. As such the major differences between the 2 devices are:

  • iPads tend to have larger screens
  • iPhone has cellular communication capability
  • iPhones are more portable as compared to iPads
  • iPads are better suited for long duration usage
  • iPads tend to be higher powered devices

While it appears that iPads are better than iPhones, that is not necessarily the case. iPhones being smaller and more compact have many advantages too.

Ideally speaking having both, an iPhone and an iPad, is the best thing to do.

To make a decision use the task list below to help find out if you need an iPhone or an iPad or both.

Note, even though I mention that the tasks can be performed easily on an iPhone, many of the tasks can also be done very easily on the iPad. The point is to illustrate ease of use in situations where you have to perform tasks with a single hand or when you are on the move.

Tasks easily performed on an iPhone

  • Making calls
  • Messaging
  • Scheduling activities such as: Reminders, Appointments, Events
  • Taking Photos & Videos
  • Emails
  • Banking Transactions
  • Finding Transit Directions
  • Finding a Taxi
  • Making E-Payments

Tasks easily performed on the iPad

  • Writing letters & blogs
  • Creating Presentations
  • Working with spreadsheets
  • Creating posters, flyers
  • Working with business applications
  • Content creation

If you do a mixture of tasks from both the lists then getting both an iPhone as well as an iPad is a good idea.

A thing to keep in mind is that the Pro version of the iPad also has a nice keyboard accessory as well as the  Pencil available. These 2 products make the whole experience so much better.

Screen size consideration

iPhone and iPad screen sizes vary quite a bit. Here are some tips on the tasks which can be best performed on specific screen sizes.

Creative Work

Generally speaking, creative tasks require a large screensize. So for an iPhone the smallest screen you should have is 4.7″. Similarly for the iPad the smallest screen you should have is the  9.7″.

Documents, letters, spreadsheets

These tasks are better performed on the iPads as such you can go for any screen size in them. Of the lot, its a lot easier to create documents and letters on the phone than spreadsheets. Again, for phones one should the larger the screen size the better.

Presentations

Like documents and spreadsheets presentations are a lot easier to create on the iPad. They can also be created from the phones. The larger the phone the better.

Messaging & Communication

This is one aspect where the screen size is not so much of an issue. In fact, some users may find the smaller screen size a lot better. Typically, the iPhone is a much better device than the iPad for this.

Productivity & General Tasks

This includes calling taxis, ordering food, taking notes, control keynote presentations, setting up appointments and reminders. These tasks are also best performed on iPhones. They can be done well with the iPad too.


Built In Applications that might be useful

Productivity Tools

There are 3 applications which are a part of the suite called iWork that are very useful in organisations.

  • PAGES: Built in word processing application. You can easily created documents, letters, reports and even have them exported in Microsoft Office compatible format.
  • KEYNOTE: Built in presentation applications. Enables you to create powerful presentations from scratch. Like Pages it is possible to create presentations that are compatible with PowerPoint.
  • NUMBERS: Built in spreadsheet application. Enables you to quickly create spreadsheets and export them to Excel if needed.

The other advantage is the fact that these applications are also accessible from the cloud. Tight integration with iCloud means that you can make changes to documents from your Mac, iPhone, iPad, or iCloud.com.

Creative Tools

There are 2 applications which are available for creative purpose. These might be handy for people working in the creative departments.

  • IMOVIE: Quick create movies using videos, audios and photos that you have.
  • GARAGEBAND: A simple Music creation application that comes with a library of different instruments.

Other Apps

  • Notes
  • Voice Memos
  • Files

Popular Third Party Applications

Office Suite

Productivity

Cloud

Creative

Security

Communication


Some tasks that can be done with built in Applications

  • Scanning Documents using Notes
  • Recording Voice Memos
  • Control HomeKit devices
  • Edit PDFs through iBooks
  • Create PDF documents through pages & then edit the PDFs either through iBooks or markup utilities
  • Record and Edit videos using the camera & iMovie

Useful iPad Accessories

 TV

There are a few things that can be done with the  TV. It can be used to mirror both macOS & iOS Devices. In which case apps such as Reflector are not really required.

It is very easy to setup and use. This can make projecting both the iPad screen as well as the iOS Screen very easy & it allows you to move across the room as you are not physically wired to the projector.

Final Word

As we can see there are a wide variety of apps available both for macOS & iOS. These include built in apps as well as Third party apps. The community of developers creating these apps is strong and growing. There are many more apps which can be used for a wide variety of purposes.

This article should give the user a fair idea as to the capabilities of devices such as iPads, MacBooks and the rest of the line up. The good thing is that for enterprise environments its easily possible to create apps that are tailored to the needs of that organisation and this makes the devices much more attractive.

What to do before buying/selling Apple devices?

Apple’s devices are getting more and more popular by the day. People are really excited to get hold of the newest product that comes out of its stable. This guide walks you through some of the things you need to keep in mind while buying used devices or selling your existing device. This may not apply when buying a new product from the store for the first time, however, its still good to know these things & run your device through a checklist.

Note the checklist provided below is by no means comprehensive nor is it complete. There might be other things to keep in mind before buying &/or selling used devices, depending on the geographic area, situation, and circumstances.

Buying

Before buying a used products run them through this checklist. Some items are device specific.

  • Make sure there is no physical damage to the device. Dents, scratches, cracks, missing screws.
  • Start the device & make sure it loads up as expected.
  • Check the different user interface elements: touch screen, 3d touch, keyboard, iSight camera, speakers, home button, Microphone
  • Check the different ports: USB, Ethernet, FireWire, Thunderbolt, USB-C, HDMI, Audio-out, SD card reader, lightning connector, 30-pin connector
  • Check the power cord, adapter & charging port
  • Note the version of the OS. Eg: OS X 10.10.3
  • Note the build number
  • Check the model number. This is important for Software Upgrades/Hardware upgrades. Older hardware may have an upper limit on the hardware expansion capability &/or the ability to run latest software optimally.
  • Check the Support Coverage for your device. This is important, especially if you have to take your device in for repairs.
    https://checkcoverage.apple.com/in/en/
    https://support.apple.com/en-us/HT204308 – Find your devices Serial Number
  • Note down the serial number
  • Make sure that the device does not contain any personal data belonging to the seller. While it is the sellers responsibility to ensure this, it still is a good idea to verify that there are no accounts are signed into. This is VERY IMPORTANT for iOS Devices due to its implications on Activation Lock.
    Activation lock is used to prevent anyone from using a stolen device: https://support.apple.com/en-us/HT201365
  • Before buying please check the Activation lock status: https://www.icloud.com/activationlock/
  • Make sure there is no personal digital content in the form of Apps/Song/Movies or documents.
  • For Mac, make sure that there is no Firmware Password that is set.

Selling

The list above should give you a good idea on what you need to do while planning to sell your Apple device.

  • Delete all personal data. Make sure you have a backup of the same.
  • Remove any applications you may have installed.
  • Sign out of all accounts: Gmail, Hotmail, Facebook, iCloud, Apple ID…
  • Delete any user accounts you may have created. Leave a single admin account.
  • If you have used any Encryption service then make sure you turn off encryption before selling the device. This is more of a precaution to prevent issues that may arise in the future.
  • This article illustrates what to do if you are selling giving away iOS Devices: https://support.apple.com/en-in/HT201351
  • As a good measure, delink your Apple ID from your device. You can do this by:
    • Go to http://www.icloud.com
    • Sign in with your Apple ID
    • Click on Settings
    • Select the device you want to give away: IMG_2941
    • Click on the cross to remove it from your Apple IDIMG_2978
  • De-register from iMessage.
  • Remove any custom settings, passwords (Firmware Password) that may compromise your security or prevent the user from fully using the device.
  • As a good measure completely erase the hard drive of your device.
  • Document items such as OS Version, Serial Number for your own reference.

Enterprises may take additional steps

  • To ensure data security, Enterprises may perform Secure Erase or drive replacement to prevent recovery of corporate information, when assigning devices to employees or selling them out in the market.
  • Enterprises should also protect against Activation lock. When collecting iOS Devices, assigned to an employee who is leaving the organisation, always check to make sure that the device is not locked to the employees Apple ID.

These are some of the things that you can do to make the transaction easy on both the sides.