This list is based on questions that I have been asked by various IT admins.
It is more of a collection of tools (mainly software, but a few hardware tools too) that Enterprise IT Teams might find useful while supporting/managing Macs & iPhones in the enterprise. Some of the tools are free, while others are paid. Also, it is not necessary that all the tools will be required. Of course, some tools are not meant for troubleshooting but provide a service themselves.
The below list is not an endorsement or recommendation of any of the products mentioned. These are just some of the products I have come across. You may have to do your own research to see which tool fits your organisation’s needs. The author is not responsible for any damages or loss of data that might occur from usage of these tools.
*This list is not a complete list but an ongoing project. Feel free to share your comments on tools that you may have used & I will add them to this list.
DEPLOYMENT
macOS Server – NetInstall Service. To be used along with System image Utility
PACKAGE MANAGEMENT
REMOTE MANAGEMENT
BACKUPS
macOS Server – Time Machine Service
DEVICE MANAGEMENT
macOS Server – Profile Manager Service
VIRTUALIZATION
DISK MANAGEMENT
APPLE APPLICATIONS FOR THIRD PARTY OS
AUTOMATION
Automator – Built in app for creating Workflows.
NETWORK TROUBLESHOOTING
DISPLAY
SYSTEM TROUBLESHOOTING
Install Disk – I will be talking about how to create a multi-OS install disk in a later article.
SOFTWARE MANAGEMENT
macOS Server – Caching Service
HARDWARE
Thunderbolt 1,2,3 Cables
Thunderbolt 1,2
USB-C Cable
FireWire 400/800 Cables
Portable disk with macOS installed on it. Not the same as install disk. Its an external bootable hard drive with the OS installed on it. You can plug this into any Mac & boot from the external HDD.
VGA to MiniDisplay adapter
HDMI to HDMI Cable
Thunderbolt Ethernet Bridge
USB Ethernet Bridge
Adapters for the different ports supported by Macs & iPhones
Lightning Cables
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